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Ysgol Hen Felin

Ysgol Hen Felin

Governor Information

The governing body meets once a term to discuss matters of importance to the school. Additional meetings of governor committees; finance, premises, staffing and curriculum are also held regularly. Governors voluntarily give of their own time to undertake training and enable them to fulfil their role effectively. Governors also pay regular visits to the school.

School Governing Body School Complaints Procedure

The school has a complaints procedure based on Rhondda- Cynon –Taff guidelines. The Education Act 2002 requires governing bodies to publish their complaints procedure.

Principles of a complaints procedure:-

Complaints’ procedures should be fair and applied consistently. Complaints should be dealt with in three stages-

Stage 1 - complaint raised with and resolved with by first recipient within the school.

Stage 2 - matter referred to head teacher for investigation, decision and resolution.

Stage 3 - matter referred to the governing body for investigation, decision and resolution.

At all stages of the complaints process, those responsible for investigating complaints will wish to be sure that the substance of the complaint is not one that falls under another category, i.e. staff capability, staff grievance, staff discipline or child protection.